Digital Customer Experience

Events

Presenting Partner:


Speakers:

Chairperson Mohar V
Co-founder & CEO
TECHVED Consulting India Private Limited


Neha Modgil
COO & Global CX Head
TECHVED Consulting


Aditya Mudaliar
Design Thinking & User Experience - Consumer Insights & Brand Development
Aditya Birla Management Corporation


Ajay Nambiar
CX Head
L&T Realty

Arindam Dey Sarkar
DGM - Service Excellence & Hospitality
Woodlands Multispeciality Hospitals Ltd.


Bhavishya Garg
Head of UX
MX Player


Hemant Jain
SR. EVP & Head - Digital Business
Lokmat Media


Kalpana Ajayan
Group Head - CX
Edelweiss Financial Services


Kowshik Bhattacharjee
Head of Service Excellence
Medcare Hospitals & Medical Centres


Prachi Mohapatra
Chief Marketing Officer
FBB - Future Group India


Priya Nair
Associate Director - Global head of Learning & Development
USEReady


Shivangi Kamath
Head - Quality Assurance & Process Improvement
Tata AIG General Insurance


Tom Edwards
Chief Marketing Officer
Tripleclix


Vaishali Thakkar
Chief Customer Experience & Service Delivery
Future Group


Vijaybahu Joshi
AVP & Head of Experience Design
Reliance Jio

Registration Price: ₹ 1000 + GST



Platinum Partner


Speakers:

Abhishek Rai​
Senior Manager - Solution Engineering​
Salesforce

Amit L​
Head – Workplace Strategy & Solutions​
Sodexo India

Deepak Pargaonkar
VP, Solution Engineering
Salesforce

Dibyajyoti Biswal​
Senior Program Manager​​
Jio Platforms

Kunal Mehta
General Manager – IT – Lifestyle Business​
Raymond Limited

Nikhil Malhotra​
Global head of Innovation​
Tech Mahindra

Rakesh Bandlamudi
AVP - Digital, Innovations & Emerging Tech
HDFC Bank

Vartul Mittal
Technology & Innovation Specialist

Vasudeva Rao Munnaluri
Regional Sales Director
Salesforce

Registration Price: ₹ 1000 + GST



Ajay Nambiar
Head - Customer Experience
L&T Realty

Ankit Goenka
Head – Customer Experience
Bajaj Allianz General Insurance

Dilraj Singh Gandhi​
Chief Digital Officer​
Tractors & Farm Equipment Limited

Giridhar Vemuganti
Head- Customer Service Operations
Tata Cliq

Lavdeep Walia​
VP & Chief Marketing Officer​
MORE Retail Limited

Nitin Jain
Head - Customer Experience - India, Middle East & Africa
Mondelez International

Sankaran Venkataramanan
Sr. VP & Phone Banking Centre Head
Citi Bank

Shivangi Kamath
Head - Process Improvement & Quality Assurance
Tata AIG

Sunil Khosla
Chief Marketing Officer
AGS Transact Technologies Ltd.



Bhavishya Garg
Head – User Experience
MX Player